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Adele Brennan
  Personal Lines Director
  Personal Lines
  [email protected]
  (978) 548-3763
Allison Shaievitz
  Operations Representative
  Personal Lines
  [email protected]
  (305) 728-7796
Andrea Boswell
  Operations Assistant / Receptionist
  Marketing & Operations
  [email protected]
  (321) 587-4271
Augusta Godinho - Team Leader
  Sr. Production Underwriter/VP
  Middle Market (Augusta's Team)
  [email protected]
  (407) 660-5905
Brian Polino - Team Leader
  Managing Director/EVP
  Middle Market (Brian's Team)
  [email protected]
  (321) 527-2198
Brittany Pearson
  Accounting & Finance Associate
  Accounting
  [email protected]
  (321) 527-2189
Chelsea Thoms - Team Leader
  Production Underwriter
  Middle Market (Chelsea's Team)
  [email protected]
  (321) 587-4264
Cindy Kelly
  Operations Supervisor
  Personal Lines
  [email protected]
  (978) 548-3757
Cindy Smith - Division Leader
  Operations Leader
  Marketing & Operations
  [email protected]
  (321) 527-2180
Cinnamon Sanjurjo
  Assistant Underwriter
  Personal Lines
  [email protected]
  (321) 587-4276
Deidre Barnecott
  Assistant Underwriter (E-K)
  Middle Market (Brian's Team)
  [email protected]
  (321) 587-4275
Deirdre Sanford - Division Leader
  Small Business Leader / VP
  Small Business
  [email protected]
  (407) 660-5901
Devin Osborne - Team Leader
  Production Underwriter
  Middle Market (Devin's Team)
  [email protected]
  (321) 527-2196
Elizabeth Woods
  Assistant Underwriter (R-Z)
  Small Business
  [email protected]
  (407) 660-5917
Erin McKenna
  Account Manager
  Personal Lines
  [email protected]
  (978) 548-3768
Eva Cruzada
  Sr. Assistant Underwriter
  Middle Market (Paul's Team)
  [email protected]
  (407) 660-5908
Felisa Deutscher
  Assistant Account Manager
  Personal Lines
  [email protected]
  (978) 743-7301
Francis Willmore
  Assistant Underwriter (L-Q)
  Middle Market (Brian's Team)
  [email protected]
  (321) 527-2182
Greg Costas
  Operations Representative
  Personal Lines
  [email protected]
  (772) 257-7994
Gunter Munoz
  Assistant Underwriter (Renewals F-O)
  Middle Market (Augusta's Team)
  [email protected]
  (321) 587-4281
Heleina Correa
  Sr. Assistant Underwriter
  Middle Market (Devin's Team)
  [email protected]
  (321) 527-2185
Jennifer Eick
  Asst. Production Underwriter
  Small Business
  [email protected]
  (321) 527-2193
Jenny Piccard
  Assistant Underwriter
  Personal Lines
  [email protected]
  (407) 215-4796
Jill Biega - Division Leader
  Accounting & Finance Leader
  Accounting
  [email protected]
  (407) 660-5904
Juliana Losardo
  Sr. Assistant Underwriter (Renewals P-Z)
  Middle Market (Augusta's Team)
  [email protected]
  (407) 660-5914
Katey Andrews
  Assistant Underwriter (D-J)
  Small Business
  [email protected]
  (321) 587-4279
Kara Carrier
  Account Manager
  Personal Lines
  [email protected]
  (772) 226-5546
Kyle Cogburn
  Assistant Underwriter (#'s, A-D)
  Middle Market (Brian's Team)
  [email protected]
  (321) 527-2183
Larissa Shakespeare
  Asst. Production Underwriter
  Middle Market (Brian's Team)
  [email protected]
  (407) 660-5913
Laura Ducharme
  Sr. Personal Lines Underwriter
  Personal Lines
  [email protected]
  (321) 527-2195
Lauren Kovacsik
  Personal Lines Underwriter
  Personal Lines
  [email protected]
  (407) 660-5919
Lisa Catineau
  Personal Lines Underwriter
  Personal Lines
  [email protected]
  (321) 527-2188
Luciano Sanfilippo
  Assistant Underwiter (Trainee)
  Middle Market (Brian's Team)
  [email protected]
  (321) 587-4282
Maday Senespleda
  Sr. Assistant Underwriter (K-Q)
  Small Business
  [email protected]
  (407) 660-9468
Marisa Jackson
  Sr. Account Manager
  Personal Lines
  [email protected]
  (978) 548-3793
Michael Carolan
  Business Development Leader
  Marketing & Operations
  [email protected]
  (321) 257-0250
Noelle Srour
  Assistant Underwriter
  Personal Lines
  [email protected]
  (407) 660-5918
Paige Shaw
  Sr. Assistant Underwriter (#'s, A-C)
  Small Business
  [email protected]
  (321) 587-4269
Samadur Rahman
  Financial Operations Review Analyst
  Accounting
  [email protected]
  (407) 215-4790
Samantha Cardillo
  Assistant Underwriter (#'s, A-L)
  Middle Market (Chelsea's Team)
  [email protected]
  (321) 587-4259
Sandra Schmidt
  Assistant Underwiter (Trainee)
  Middle Market (Chelsea's Team)
  [email protected]
  (321) 587-4285
Sarah Cadle - Division Leader
  Personal Lines Leader/VP
  Personal Lines
  [email protected]
  (321)-527-2192
Stacey Arrendondo
  Account Manager
  Personal Lines
  [email protected]
  (772) 226-5647
Staci Paro
  Operations Representative
  Personal Lines
  [email protected]
  (978) -548-3747
Susie Lopez
  Sr. Assistant Underwriter
  Middle Market (Paul's Team)
  [email protected]
  (407) 660-5912
Susie Lopez
  Sr. Assistant Underwriter (Servicing #'s, A-J)
  Middle Market (Augusta's Team)
  [email protected]
  (407) 660-5912
Vanessa Diehl
  Assistant Underwriter (R-Z)
  Middle Market (Brian's Team)
  [email protected]
  (407) 660-5900
Wendy McCoy
  Assistant Underwiter (Servicing K-Z)
  Middle Market (Augusta's Team)
  [email protected]
  (321) 587-4278
Yedila Pereda
  Sr. Assistant Underwriter (Renewals #'s-E)
  Middle Market (Augusta's Team)
  [email protected]
  (321) 527-2191
Copyright © 2026 Halcyon Underwriters. All Rights Reserved.
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Careers

Contact Us

We would love to hear from you!

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Small Commercial
Insurance

Florist Insurance

Target Markets (under $20k premium)

View Carrier Listing

Class of Business (Not all Inclusive)

Artisan/Trade Contractors (NO GC's)
Auto Repair/Garages
Bakeries
Beauty Salons/Barber Shops
Builder's Risk - Commercial & Residential
Delicatessens
Distributors/Wholesalers
Doctors/Physicians Offices
Electrical Contractors
Florists
Landscape/Lawn Maintenance
Law Firms (excluding Professional)
Lessors Risk — Building Owners
Manufacturers
Offices
Restaurants
Retail / Stores / Chains
Religious Institutions
Shopping Centers
Technology

Lines of Business

Auto
Bonds
BOP
Builder's Risk
Equipment Breakdown (Monoline or Package)
Excess GL/Auto/Property/Flood
Flood
General Liability (Monoline or Package)
Inland Marine (Monoline or Package)
Liquor Liability (Monoline or Package)
Professional Liability incl. Mgmt. Liability/Cyber/D&O/E&O/Fiduciary/Crime
Umbrella (Monoline or Package)
Workers' Compensation

Halcyon Underwriters Business Development Manager can provide you with more details on the Commercial Lines Department. Please e-mail our marketing department at [email protected].

Middle Market
Insurance

Target Markets (under $20k premium)

View Carrier Listing

Class of Business (Not all Inclusive)

Artisan/Trade Contractors
Banks / Financial Institutions
Builder’s Risk — Lessors Risk — Building Owners
Country Clubs / Golf Courses
Distributors / Wholesalers
Electrical Contractors
Food Distributors
General Contractors
Heating & A/C Contractors
Hospitals

Landscape/Lawn Maintenance
Law Firms (excluding Professional)
Lessors Risk — Building Owners
Manufacturers
Offices
Restaurants
Retail / Stores / Chains
Religious Institutions
Shopping Centers
Technology

Lines of Business

Auto (Monoline or as Fleet)
Bonds
Builders Risk
Earthquake / DIC
Equipment Breakdown (Monoline or Package)
Excess GL / Auto / Property / Flood
Flood
General Liability (Monoline or Package)
Inland Marine (Monoline or Package)
Liquor Liability (Monoline or Package)
Products Liability
Professional Liability including Management Liability / Cyber / D&O / E&O / Fiduciary / Crime
Property (Monoline or Package)
Railroad Protective Liability
Umbrella (Monoline or Package)
Workers Compensation (Monoline or Package)

Halcyon Underwriters Business Development Manager can provide you with more details on the Commercial Lines Department. Please e-mail our marketing department at [email protected].

 

Success Lists

The Halcyon Success Lists is a small sampling of our monthly new business production in each department. Please contact us if you have any questions at [email protected]

  • Middle Markets
  • Small Business
  • Personal Lines
Middle Markets

 

2026
Year to Date
2025
Year to Date
2024
Year to Date
2023
Year to Date
2022
Year to Date
2021
Year to Date
2020
Year to Date
2019
Year to Date
2018
Year to Date

Small Business

2024
Year to Date
2023
Year to Date
2022
Year to Date
2021
Year to Date
2020
Year to Date

Personal Lines

2024
Year to Date

Supplemental
Forms

 Broker of Record – Letter of Assignment
 Named Insured Chart
 LRO Supplemental Application
 No Known Loss Certification
 Builder’s Risk Application

International Partners

Auto Trends

  • Travelers – 2022 Auto Trends
  • Chubb – 2022 Auto Trends

Training On Demand

Halcyon Workshop: How to Quote Cyber?

Payment Address

Halcyon Underwriters’ Lockbox:
Bridge Specialty Group – SE Region
PO Box 931978
Atlanta, GA 31193-1978

 

Overnight Payment Address

Lockbox Services 931978
Attn: Bridge Specialty Group – SE Region
3585 Atlanta Avenue
Hapeville GA 30354-1705

Upcoming Events

There are no current upcoming events, please check back soon.

Insurance Journal

Maryland Announces $2.5 Billion Settlement Over Baltimore Bridge Collapse
Tue, 12 May 2026 05:26 pm
The state of Maryland has finalized a $2.5 billion settlement with Grace Ocean Private Limited and Synergy Marine Pte Ltd.
Read More
Illinois Company Sued Over Alleged Home Repair Scam
Tue, 12 May 2026 04:27 pm
Illinois Attorney General Kwame Raoul filed a lawsuit against B.E.S.T. GDR LLC, doing business as Premium Home Service, and its Chief Executive Officer Yosef Bernath, alleging the business created thousands of online business profiles for home repair companies that did …
Read More
People Moves: Brown & Riding Adds Armstrong to Private Client Practice
Tue, 12 May 2026 03:37 pm
Brown & Riding announced Susannah Armstrong to its private client practice within the firm’s underwriting & select accounts division, specializing in high-net-worth personal lines. With over 10 years of industry experience across sales, service, and marketing in the insurance space, …
Read More
People Moves: RT Specialty Names Jacob as President of RT Connector
Tue, 12 May 2026 03:33 pm
RT Specialty, the wholesale brokerage division of Ryan Specialty, announced that it has promoted Will Jacob to president, RT Connector, effective immediately. Jacob is based in Chicago. Jacob has been with Ryan Specialty for nearly 10 years and was most …
Read More
US Brings Criminal Charges Over Baltimore Bridge Crash; Ship Operator Objects
Tue, 12 May 2026 03:05 pm
The U.S. government has filed charges against two Singapore firms and an Indian ship superintendent for criminal conspiracy and obstruction relating to the crash of the cargo ship Dali that caused Baltimore’s Key bridge to collapse in March 2024, killing …
Read More
Orion180 Expands in Salt Lake City
Tue, 12 May 2026 02:26 pm
Orion180 Insurance is opening a new service center in Salt Lake City, Utah. The office will serve as a hub for customer experience, inside sales, claims intake and technology support operations. The expansion is Orion180’s third major facility. Orion180 chose …
Read More
Waymo Recalls Robotaxis After Vehicle Drove on a Flooded Road
Tue, 12 May 2026 01:48 pm
Waymo is recalling thousands of robotaxis to fix a software issue that could cause the autonomous vehicles to drive on flooded roads. The recall affects 3,791 vehicles equipped with the company’s fifth- and sixth-generation automated-driving system, according to documents posted …
Read More
Nearly 7M Cars Have Unfixed Backup Camera Recalls: CARFAX
Tue, 12 May 2026 01:38 pm
Recalls related to backup cameras have risen sharply, up by more than a million since the start of the year, according to CARFAX data. Nearly 7 million vehicles on U.S. roads have unfixed recalls on their backup camera system, which …
Read More
Brown & Brown Wins Temporary Injunction Against Howden
Tue, 12 May 2026 12:54 pm
Brown & Brown late last week received a measured victory when a Minnesota judge granted the broker a temporary restraining order against rival broker Howden US, who stands accused of taking hundreds of employees from Brown & Brown. According to …
Read More
Family of FSU Mass Shooting Victim Sues OpenAI
Tue, 12 May 2026 12:25 pm
The family of a man killed in a 2025 mass shooting at Florida State University has filed a lawsuit against OpenAI in a U.S. court, claiming the shooter was aided by ChatGPT in planning the attack. The family of Tiru …
Read More
NJ High Court Blocks Double Recovery of Future PIP Medical Benefits
Tue, 12 May 2026 11:54 am
New Jersey car accident victims cannot recover future medical expenses in a personal injury trial if the expenses do not exceed the state’s $250,000 no-fault personal injury protection (PIP) coverage limit, the New Jersey Supreme Court has ruled in a …
Read More
Munich Re Flags Up to €2.5 Billion Private Credit Exposure
Tue, 12 May 2026 11:38 am
Munich Re said it has investments of as much as €2.5 billion ($2.9 billion) in private credit, an asset class that has been facing fund redemptions and scrutiny of underwriting standards. Private credit “is about 1% of the asset portfolio …
Read More
Uncertainty Over Hantavirus Spread Complicates Efforts to Contain Cruise Ship Outbreak
Tue, 12 May 2026 11:11 am
Passengers from the Hondius cruise ship are being repatriated under a patchwork of measures that reflect uncertainty over how this strain of hantavirus spreads, complicating efforts to contain the deadly outbreak. Some passengers are being placed in biocontainment units, notably …
Read More
Viewpoint: Here’s How to Bring Cross-Border Growth, Regional Systems Under Control
Tue, 12 May 2026 10:43 am
Cross-border insurance programs are both commercially attractive and operationally demanding. Acquiring new businesses, adding geographies, teams, products, lines of business, and partners is a real opportunity for growth. But most insurance platforms are traditionally optimized for local taxes, language, currency, …
Read More
Worst Start to Wildfire Season Raises Alarm as El Niño Threatens
Tue, 12 May 2026 08:08 am
Record-breaking heat and drought have fueled the world’s worst ever start to a wildfire year, as climate change and a developing El Niño threaten to push extreme weather to new heights. Over the first four months of this year, more …
Read More
Ex-NFL Player Sentenced to 16 Years in Prison for $200M Medicare Fraud Scheme
Tue, 12 May 2026 08:00 am
Rufus French, a former NFL player who starred at Ole Miss, was sentenced last week to over 16 years in prison for orchestrating a years-long scheme to scam government agencies out of nearly $200 million by selling patient information and …
Read More
Polluters to Win Protection Against Legal Action in New Zealand
Tue, 12 May 2026 07:56 am
New Zealand’s government plans a law change to prevent private legal action against greenhouse gas emitters, arguing cases have created business uncertainty and deterred investment. The amendment will impact current and future proceedings before the courts, including a case brought …
Read More
Hopes Fade for Iran Peace Deal as Trump Says Ceasefire on ‘Life Support’
Tue, 12 May 2026 07:09 am
Hopes for a peace deal on Iran faded on Tuesday after Donald Trump said a ceasefire with Iran was “on life support” as Tehran rejected a U.S. proposal to end the conflict and stuck to a list of demands the …
Read More
Netflix Sued by Texas for Allegedly Spying on Children, Addicting Users
Tue, 12 May 2026 07:00 am
Netflix was sued on Monday by Texas Attorney General Ken Paxton, who accused the streaming company of spying on children and other consumers by collecting their data without consent, and designing its platform to be addictive. Texas said that for …
Read More
Iran Says It’s Deployed Mini Subs in Contest to Control Hormuz
Tue, 12 May 2026 06:59 am
Iran says it’s deployed small submarines to act as an “invisible guardian” of the Strait of Hormuz amid a series of rejected peace deals between Tehran and the US. The Islamic Republic has at least 16 of the Ghadir-class midget …
Read More
Judge to Review Musk, SEC Settlement Deal in Twitter Stake Case
Tue, 12 May 2026 05:07 am
A federal judge is asking for more information about a proposed settlement between Elon Musk and the US Securities and Exchange Commission, after the billionaire agreed to pay $1.5 million to end a lawsuit alleging he waited too long to …
Read More
US Asks to Keep Collecting Trump’s New Tariffs After Court Loss
Tue, 12 May 2026 05:03 am
The Trump administration asked the US trade court to pause a ruling that declared the president’s latest 10% global tariffs unlawful while the government appeals, meaning importers would keep paying the levies while the legal fight continues. In a 2-1 …
Read More
Viewpoint: When Coverage Isn’t Enough: Where 831(b)s Fit in on Business Continuity
Tue, 12 May 2026 05:02 am
Across the insurance landscape, a familiar tension is playing out. Interest in captives and alternative risk solutions is rising, even as many small and mid-size businesses still miss the basics when premiums spike, disasters hit, or litigation arises. The result …
Read More
NYC Moves Closer to Rent Freeze Promised by Mayor Mamdani
Tue, 12 May 2026 05:00 am
New York City’s Rent Guidelines Board voted to set a 0% to 2% range for rent increases for roughly one million stabilized apartments, putting Mayor Zohran Mamdani’s pledged freeze within reach. The nine-member panel approved the preliminary range for one-year …
Read More
Oregon Democrats Improved Roads, but Now Their Gas Tax Goes Before Voters
Tue, 12 May 2026 05:00 am
Appealing to voters’ anxieties about the soaring cost of living is central to Democrats’ messaging in their hopes of big wins in this year’s midterm elections. In Oregon, a question on the primary ballot is complicating that strategy. The Democratic-controlled …
Read More
Connecticut Expands Protections for Workers Including Victims of Assault
Tue, 12 May 2026 05:00 am
Connecticut has enacted legislation addressing wage theft in the building trades, job protections for services workers, and compensation for workers who are assaulted on the job, including nurses and teachers. The new law also requires employers to disclose position wage …
Read More
Register: Risky Future AI Tools for Homeowners Data ‘Demo Day’ on May 13
Tue, 12 May 2026 05:00 am
Insurance Journal’s Risky Future series is hosting the “AI Tools for Homeowners Data” Demo Day, a series of free AI tool demonstrations designed exclusively for home insurers. This event features property data platforms and AI tools designed to enhance homeowners …
Read More
Frontier Jet Hit And Killed Pedestrian on Denver Runway
Mon, 11 May 2026 08:20 pm
A Frontier Airlines passenger jet struck and killed a pedestrian on a runway at Denver International Airport during a planned takeoff for Los Angeles late on Friday, the airport said in a statement. The Frontier flight reported striking an individual …
Read More
California County Suing Meta Over Scam Ads
Mon, 11 May 2026 03:41 pm
California’s Santa Clara County has sued Meta Platforms, alleging it has profited from Facebook and Instagram ads promoting scams in violation of California’s false advertising and unfair business practices laws. The lawsuit – filed Monday in Santa Clara County Superior …
Read More
Shein Accuses Temu of ‘Industrial Scale’ Copyright Breaches in UK Legal Battle
Mon, 11 May 2026 03:40 pm
Online fast-fashion platform Shein accused Temu of copyright infringement “on an industrial scale,” while Temu countered that Shein is using litigation to stifle competition, as a trial opened at London’s High Court on Monday. The case is part of a …
Read More

FAQS

HOW DO I UPDATE MY EFT AND DIRECT DEPOSIT INFORMATION?

Download the Bridge Specialty Group (BSG) ACH authorization form:
https://halcyonuw.com/ach-payment-authorization-for-insurance-commission-2/ 

Send to the BSG Accounting Team:
Tyler Christie, Account Receivable Lead: [email protected]

HOW DO I OBTAIN THE PRODUCER CODE FOR OUR AGENCY LOCATION?

Send an email to [email protected].

    HOW CAN I UPDATE MY AGENCY CONTACT INFORMATION?

    Send an email to [email protected] and give us all your new contact information.

    Consider whether the update should include the primary agency contact with email address AND/OR an updated accounting contact name with email address.  

    PAYMENT INSTRUCTIONS:

    Epay:
    https://bridgesoutheast.epaypolicy.com/ 

    Lockbox Payments:
    Bridge Specialty Group – SE Region
    PO Box 931978
    Atlanta, GA 31193-1978

    Overnight Payments:
    Lockbox Services 931978
    ATTN: Bridge Specialty Group – SE Region
    3585 Atlanta Avenue
    Hapeville, GA 30354-1978

     

    WHEN ARE COMMISSIONS PAID?
    Commissions are deposited on the 10th business day of each month.
    If you have any accounting questions, please email us at [email protected].

    Claims

    Reporting


    If you have any problems or concerns please contact Halcyon Underwriters.


    Report A Claim


    AIG: To inquire about a U.S. claim: (877) 802-5246
    Report A Claim

    AIG Private Client Group - Personal Lines
    Report A Claim


    Fireman’s Fund Insurance Company is now integrated into Allianz Global Corporate & Specialty (AGCS). This consolidation means that current Fireman’s Fund policyholders and their brokers will benefit from the same focused insurance offerings, but with the added bonus of Allianz’s global reach and infrastructure.

    Update: Eff 4/1/17 - Fireman's Fund Personal Lines Inquiries number to call is (800) 945-7461. Email Inquiries effective 4/1/17 will be [email protected] for any former fireman's fund policy.

    Allianz Key Contact Information
    To report a New Claim: [email protected]
    Or call: 1-888-347-3428
    All other claims services: 1-800-870-8857

    Report A Claim


    Report A Claim

    Business Auto Claim: Call 1-800-897-4865


    Report A Claim


    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    For claims information or to file a claim contact Braishfield
    Phone: (888) 335-6615
    Email: [email protected]

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim:
    Email Reporting: [email protected]
    First Notices Phone: (803) 735-0672
    First Notices Fax: (855) 285-1165

    Report A Claim

    Coterie


    Report A Claim

    Report A Claim

    Email: [email protected]

    Peninsula Insurance Bureau
    2842 Lent Road
    Apopka, Florida 32712

    Phone: (407) 880-1100
    Fax: (407) 880-1102
    Email: [email protected]

    Dual Flood & Home

    Report A Claim

    Report A Claim

    Report A Claim

    Fireman's Fund is now part of Allianz Global.

    Please select "Allianz Global Corporate & Specialty" to file a claim.

    FFVA Mutual Logo

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Claims Hotline: (888) 639-2567
    Fax: (570) 825-0611
    Email: [email protected]

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Phone: (800) 466-9165
    Fax: (201) 729-1010
    Email: [email protected]

    Report A Claim


    Report A Claim

    Report A Claim

    For your claim reporting needs, you can report your claim by phone by calling (800) 362-0000. You can also email the loss notice to: [email protected] or fax it to (800) 329-3297

    Once the claim is reported, please send any correspondence related to this claim, with reference to the claim number by mail, email or fax to be added to our claim file:

    Mail: PO Box 515097 Los Angeles, CA 90051
    Email: [email protected]
    Fax: (888) 268-8840

    Report A Claim

    Report A Claim

    For your claim reporting needs, please contact Kathy Souhlaris at [email protected]

    Report A Claim


    Report A Claim


    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Phone: (914) 381-4286
    Email: [email protected]

    Report A Claim

    Report A Claim

    Safeco Claims Contact Center - Call Directly at (800) 332-3226 to report a claim 24 hours/7 days a week.

    Report A Claim

    Fax: (770) 836-8563
    Email: [email protected]

    Report A Claim

    Report A Claim

    Report A Claim

    Claims

    Phone: 1.855.782.7725
    Email: [email protected]

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim


    Phone: (888) 480-1853
    Fax: (888) 551-2982
    Email: [email protected]

    Real Estate Professional
    Report A Claim
    Cyber
    Report A Claim
    Architects & Engineers
    Report A Claim

    Report A Claim

    Newsletters

    • Previous Years
    2021
    First Quarter
    Second Quarter
    Third Quarter
    Fourth Quarter
    2020
    First Quarter
    Second Quarter
    Third Quarter
    Fourth Quarter

    Personal Lines

    Guidlines/Forms


    Surplus Lines Diligent Effort Form
    Supplemental Named Insured Questionnaire

    Guidelines

    AIG Guidelines Current

    Marketing - Auto

    AIG Auto Experience a Difference
    Auto Brochure
    Auto Coverage Summary
    Auto Packet
    Cash Settlement Brochure

    Marketing - Equipment Breakdown

    AIG Equipment Breakdown Coverage Summary

    Marketing - Excess

    AIG Excess
    AIG Personal Excess Coverage Summary

    Marketing - Home

    AIG Home Credits List
    AIG Homeowners Coverage Summary
    AIG Homeowners
    AIG PCGHomeowners
    Fraud Brochure
    Fraud
    Household Safeguard Brochure

    Marketing - Misc.

    AIG PCGPrivate Collections Brochure
    Claims Service

    Questionnaires

    Equine Questionnaire
    FL PIP Form
    PCHO – SHC FL (11-10) Sinkhole Coverage Extension Florida
    PCHO – WHC (8-00) Wind or Hail Exclusion
    PEL FL UM Select-Reject Form
    Request to Exclude Contents Coverage
    Request to Exclude Windstorm and Hail Coverage
    UM Form
    Work Comp App

    Misc.

    Understanding Our Yacht Wind Strategy

    Guidelines

    Chubb - Florida Wind Strategy
    Flood Eligibility Guidelines
    Lead With Chubb
    Why Chubb
    Chubb – Market Trends 2022: Key Facts
    Chubb – Market Trends 2022: Action Sheet

    Marketing - Auto

    Chubb – Auto Trends
    Chubb – Auto Comparison
    Chubb – Auto Testimonial
    Chubb - Auto Top 10
    Chubb - Auto
    Chubb – Young Drivers
    Chubb – Auto Testimonial 2
    Chubb – Collector Car Testimonial
    Chubb Mobile App

    Marketing - Cyber

    Chubb Cyber Solutions

    Marketing - Employment Practices

    EPLI FAQ’s
    EPLI

    Marketing - Equipment Breakdown

    Chubb – Equipment Breakdown Brochure

    Marketing - Excess Liability

    Chubb – Excess Marketing
    Chubb – Excess Sell Sheet

    Marketing - Flood

    Chubb – Benefits of Chubb Flood vs NFIP Brochures
    Chubb Excess Flood FAQ
    FL Chubb Excess Flood Application 16
    FL Chubb Primary Flood Application 16

    Marketing - Homeowners

    Chubb – Comparison
    2022 Construction Costs
    Chubb – HO Testimonial
    Chubb – HO Testimonial 2
    Chubb – HO Testimonial 3
    Chubb – HO Top Ten
    Homeowners - Marketing
    Homeowners - Heat Sensors FAQ

    Marketing - Passport 360

    Chubb – Passport 360 E Brochure
    Chubb – Passport 360 Agent FAQ
    Passport Options

    Marketing - Valuable Articles

    Chubb – VAC

    Marketing - Yacht/Watercraft

    Chubb – Boaters: Coming Out of Lay-Up Guide

    Misc.

    Account Bill – FAQ
    ADT Custom Home Services
    Family Protection
    Chubb – HO Credits
    Fire Claims - Case Studies

    Supplementals

    California Location Check Request Template
    Chubb Flood Excess App
    Chubb Flood Primary App
    Chubb UM Form
    Chubb UM Form – Excess
    Chubb VA Profile
    EPLI Questionnaire
    No Loss Letter
    Passport Enrollment Form

    Caribbean Homeowners

    Caribbean Homeowners Application Form

    Flood

    DUAL Private Primary Flood Program
    DUAL Excess Flood Application
    Flood Policy

    Yacht

    Dual High Value Yacht App
    Dual Recreational Vessel App
    Yachts Marketing Sheet

    Forms

    Blank PIP Form
    Blank UM Form

    Misc.

    Homeowners Quick Reference Guide

    Forms

    Safeco Watercraft Quick Quote Form
    UM Form w NS Form
    XS UM Rejection Form
    Safeco Classic Car Quote Form
    Safeco Motorcycle Quote Form
    Safeco RV Quote Form
    Safeco Watercraft Quote Application

    Guidelines

    Auto Guidelines
    Motorcycle Guidelines
    Umbrella Guidelines
    Watercraft Guidelines

    PMT Forms

    EFT Form
    Safeco CC Form

    Misc.

    Loss of Use Coverage
    Mobile App with Claim Capabilities
    New Express Estimating
    Right Track FAQ’s
    Roadside Assistance
    Safeco Coverage Levels
    New Digital Enhancements Drive Results
    Safeco Specialty Products
    Safeco Specialty Essentials
    A Tale of Two Classic Cars

    Forms

    TIC EFT Enrollment
    TIC RCC Form
    Travelers UM Form
    XS UM Form

    Marketing - Auto

    2022 Auto Trends

    Marketing - Home

    2022 Home Trends

    Guidelines

    Auto Guidelines
    Umbrella Guidelines

    Misc.

    Access your Travelers account with MyTravelers®
    Discounts Quantum 2.0
    Roadside vs Premier Roadside Assistance

    Staff Directory

    Adele Brennan
      Personal Lines Director
      Personal Lines
      [email protected]
      (978) 548-3763
    Allison Shaievitz
      Operations Representative
      Personal Lines
      [email protected]
      (305) 728-7796
    Andrea Boswell
      Operations Assistant / Receptionist
      Marketing & Operations
      [email protected]
      (321) 587-4271
    Augusta Godinho - Team Leader
      Sr. Production Underwriter/VP
      Middle Market (Augusta's Team)
      [email protected]
      (407) 660-5905
    Brian Polino - Team Leader
      Managing Director/EVP
      Middle Market (Brian's Team)
      [email protected]
      (321) 527-2198
    Brittany Pearson
      Accounting & Finance Associate
      Accounting
      [email protected]
      (321) 527-2189
    Chelsea Thoms - Team Leader
      Production Underwriter
      Middle Market (Chelsea's Team)
      [email protected]
      (321) 587-4264
    Cindy Kelly
      Operations Supervisor
      Personal Lines
      [email protected]
      (978) 548-3757
    Cindy Smith - Division Leader
      Operations Leader
      Marketing & Operations
      [email protected]
      (321) 527-2180
    Cinnamon Sanjurjo
      Assistant Underwriter
      Personal Lines
      [email protected]
      (321) 587-4276
    Deidre Barnecott
      Assistant Underwriter (E-K)
      Middle Market (Brian's Team)
      [email protected]
      (321) 587-4275
    Deirdre Sanford - Division Leader
      Small Business Leader / VP
      Small Business
      [email protected]
      (407) 660-5901
    Devin Osborne - Team Leader
      Production Underwriter
      Middle Market (Devin's Team)
      [email protected]
      (321) 527-2196
    Elizabeth Woods
      Assistant Underwriter (R-Z)
      Small Business
      [email protected]
      (407) 660-5917
    Erin McKenna
      Account Manager
      Personal Lines
      [email protected]
      (978) 548-3768
    Eva Cruzada
      Sr. Assistant Underwriter
      Middle Market (Paul's Team)
      [email protected]
      (407) 660-5908
    Felisa Deutscher
      Assistant Account Manager
      Personal Lines
      [email protected]
      (978) 743-7301
    Francis Willmore
      Assistant Underwriter (L-Q)
      Middle Market (Brian's Team)
      [email protected]
      (321) 527-2182
    Greg Costas
      Operations Representative
      Personal Lines
      [email protected]
      (772) 257-7994
    Gunter Munoz
      Assistant Underwriter (Renewals F-O)
      Middle Market (Augusta's Team)
      [email protected]
      (321) 587-4281
    Heleina Correa
      Sr. Assistant Underwriter
      Middle Market (Devin's Team)
      [email protected]
      (321) 527-2185
    Jennifer Eick
      Asst. Production Underwriter
      Small Business
      [email protected]
      (321) 527-2193
    Jenny Piccard
      Assistant Underwriter
      Personal Lines
      [email protected]
      (407) 215-4796
    Jill Biega - Division Leader
      Accounting & Finance Leader
      Accounting
      [email protected]
      (407) 660-5904
    Juliana Losardo
      Sr. Assistant Underwriter (Renewals P-Z)
      Middle Market (Augusta's Team)
      [email protected]
      (407) 660-5914
    Katey Andrews
      Assistant Underwriter (D-J)
      Small Business
      [email protected]
      (321) 587-4279
    Kara Carrier
      Account Manager
      Personal Lines
      [email protected]
      (772) 226-5546
    Kyle Cogburn
      Assistant Underwriter (#'s, A-D)
      Middle Market (Brian's Team)
      [email protected]
      (321) 527-2183
    Larissa Shakespeare
      Asst. Production Underwriter
      Middle Market (Brian's Team)
      [email protected]
      (407) 660-5913
    Laura Ducharme
      Sr. Personal Lines Underwriter
      Personal Lines
      [email protected]
      (321) 527-2195
    Lauren Kovacsik
      Personal Lines Underwriter
      Personal Lines
      [email protected]
      (407) 660-5919
    Lisa Catineau
      Personal Lines Underwriter
      Personal Lines
      [email protected]
      (321) 527-2188
    Luciano Sanfilippo
      Assistant Underwiter (Trainee)
      Middle Market (Brian's Team)
      [email protected]
      (321) 587-4282
    Maday Senespleda
      Sr. Assistant Underwriter (K-Q)
      Small Business
      [email protected]
      (407) 660-9468
    Marisa Jackson
      Sr. Account Manager
      Personal Lines
      [email protected]
      (978) 548-3793
    Michael Carolan
      Business Development Leader
      Marketing & Operations
      [email protected]
      (321) 257-0250
    Noelle Srour
      Assistant Underwriter
      Personal Lines
      [email protected]
      (407) 660-5918
    Paige Shaw
      Sr. Assistant Underwriter (#'s, A-C)
      Small Business
      [email protected]
      (321) 587-4269
    Samadur Rahman
      Financial Operations Review Analyst
      Accounting
      [email protected]
      (407) 215-4790
    Samantha Cardillo
      Assistant Underwriter (#'s, A-L)
      Middle Market (Chelsea's Team)
      [email protected]
      (321) 587-4259
    Sandra Schmidt
      Assistant Underwiter (Trainee)
      Middle Market (Chelsea's Team)
      [email protected]
      (321) 587-4285
    Sarah Cadle - Division Leader
      Personal Lines Leader/VP
      Personal Lines
      [email protected]
      (321)-527-2192
    Stacey Arrendondo
      Account Manager
      Personal Lines
      [email protected]
      (772) 226-5647
    Staci Paro
      Operations Representative
      Personal Lines
      [email protected]
      (978) -548-3747
    Susie Lopez
      Sr. Assistant Underwriter
      Middle Market (Paul's Team)
      [email protected]
      (407) 660-5912
    Susie Lopez
      Sr. Assistant Underwriter (Servicing #'s, A-J)
      Middle Market (Augusta's Team)
      [email protected]
      (407) 660-5912
    Vanessa Diehl
      Assistant Underwriter (R-Z)
      Middle Market (Brian's Team)
      [email protected]
      (407) 660-5900
    Wendy McCoy
      Assistant Underwiter (Servicing K-Z)
      Middle Market (Augusta's Team)
      [email protected]
      (321) 587-4278
    Yedila Pereda
      Sr. Assistant Underwriter (Renewals #'s-E)
      Middle Market (Augusta's Team)
      [email protected]
      (321) 527-2191

    Small Commercial
    Insurance

    Florist Insurance

    Target Markets (under $20k premium)

    View Carrier Listing

    Class of Business (Not all Inclusive)

    Artisan/Trade Contractors (NO GC's)
    Auto Repair/Garages
    Bakeries
    Beauty Salons/Barber Shops
    Builder's Risk - Commercial & Residential
    Delicatessens
    Distributors/Wholesalers
    Doctors/Physicians Offices
    Electrical Contractors
    Florists
    Landscape/Lawn Maintenance
    Law Firms (excluding Professional)
    Lessors Risk — Building Owners
    Manufacturers
    Offices
    Restaurants
    Retail / Stores / Chains
    Religious Institutions
    Shopping Centers
    Technology

    Lines of Business

    Auto
    Bonds
    BOP
    Builder's Risk
    Equipment Breakdown (Monoline or Package)
    Excess GL/Auto/Property/Flood
    Flood
    General Liability (Monoline or Package)
    Inland Marine (Monoline or Package)
    Liquor Liability (Monoline or Package)
    Professional Liability incl. Mgmt. Liability/Cyber/D&O/E&O/Fiduciary/Crime
    Umbrella (Monoline or Package)
    Workers' Compensation

    Halcyon Underwriters Business Development Manager can provide you with more details on the Commercial Lines Department. Please e-mail our marketing department at [email protected].