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Adele Brennan
  Personal Lines Director
  Personal Lines
  [email protected]
  (978) 548-3763
Allison Shaievitz
  Operations Representative
  Personal Lines
  [email protected]
  (305) 728-7796
Andrea Boswell
  Operations Assistant / Receptionist
  Marketing & Operations
  [email protected]
  (321) 587-4271
Augusta Godinho - Team Leader
  Sr. Production Underwriter/VP
  Middle Market (Augusta's Team)
  [email protected]
  (407) 660-5905
Brian Polino - Team Leader
  Managing Director/EVP
  Middle Market (Brian's Team)
  [email protected]
  (321) 527-2198
Brittany Pearson
  Accounting & Finance Associate
  Accounting
  [email protected]
  (321) 527-2189
Chelsea Thoms - Team Leader
  Production Underwriter
  Middle Market (Chelsea's Team)
  [email protected]
  (321) 587-4264
Cindy Kelly
  Operations Supervisor
  Personal Lines
  [email protected]
  (978) 548-3757
Cindy Smith - Division Leader
  Operations Leader
  Marketing & Operations
  [email protected]
  (321) 527-2180
Cinnamon Sanjurjo
  Assistant Underwriter
  Personal Lines
  [email protected]
  (321) 587-4276
Deidre Barnecott
  Assistant Underwriter (E-K)
  Middle Market (Brian's Team)
  [email protected]
  (321) 587-4275
Deirdre Sanford - Division Leader
  Small Business Leader / VP
  Small Business
  [email protected]
  (407) 660-5901
Devin Osborne - Team Leader
  Production Underwriter
  Middle Market (Devin's Team)
  [email protected]
  (321) 527-2196
Elizabeth Woods
  Assistant Underwriter (R-Z)
  Small Business
  [email protected]
  (407) 660-5917
Erin McKenna
  Account Manager
  Personal Lines
  [email protected]
  (978) 548-3768
Eva Cruzada
  Sr. Assistant Underwriter
  Middle Market (Paul's Team)
  [email protected]
  (407) 660-5908
Felisa Deutscher
  Assistant Account Manager
  Personal Lines
  [email protected]
  (978) 743-7301
Francis Willmore
  Assistant Underwriter (L-Q)
  Middle Market (Brian's Team)
  [email protected]
  (321) 527-2182
Greg Costas
  Operations Representative
  Personal Lines
  [email protected]
  (772) 257-7994
Gunter Munoz
  Assistant Underwriter (Renewals F-O)
  Middle Market (Augusta's Team)
  [email protected]
  (321) 587-4281
Heleina Correa
  Sr. Assistant Underwriter
  Middle Market (Devin's Team)
  [email protected]
  (321) 527-2185
Jennifer Eick
  Asst. Production Underwriter
  Small Business
  [email protected]
  (321) 527-2193
Jenny Piccard
  Assistant Underwriter
  Personal Lines
  [email protected]
  (407) 215-4796
Jill Biega - Division Leader
  Accounting & Finance Leader
  Accounting
  [email protected]
  (407) 660-5904
Juliana Losardo
  Sr. Assistant Underwriter (Renewals P-Z)
  Middle Market (Augusta's Team)
  [email protected]
  (407) 660-5914
Katey Andrews
  Assistant Underwriter (D-J)
  Small Business
  [email protected]
  (321) 587-4279
Kara Carrier
  Account Manager
  Personal Lines
  [email protected]
  (772) 226-5546
Kyle Cogburn
  Assistant Underwriter (#'s, A-D)
  Middle Market (Brian's Team)
  [email protected]
  (321) 527-2183
Larissa Shakespeare
  Asst. Production Underwriter
  Middle Market (Brian's Team)
  [email protected]
  (407) 660-5913
Laura Ducharme
  Sr. Personal Lines Underwriter
  Personal Lines
  [email protected]
  (321) 527-2195
Lauren Kovacsik
  Personal Lines Underwriter
  Personal Lines
  [email protected]
  (407) 660-5919
Lisa Catineau
  Personal Lines Underwriter
  Personal Lines
  [email protected]
  (321) 527-2188
Luciano Sanfilippo
  Assistant Underwiter (Trainee)
  Middle Market (Brian's Team)
  [email protected]
  (321) 587-4282
Maday Senespleda
  Sr. Assistant Underwriter (K-Q)
  Small Business
  [email protected]
  (407) 660-9468
Marisa Jackson
  Sr. Account Manager
  Personal Lines
  [email protected]
  (978) 548-3793
Michael Carolan
  Business Development Leader
  Marketing & Operations
  [email protected]
  (321) 257-0250
Noelle Srour
  Assistant Underwriter
  Personal Lines
  [email protected]
  (407) 660-5918
Paige Shaw
  Sr. Assistant Underwriter (#'s, A-C)
  Small Business
  [email protected]
  (321) 587-4269
Samadur Rahman
  Financial Operations Review Analyst
  Accounting
  [email protected]
  (407) 215-4790
Samantha Cardillo
  Assistant Underwriter (#'s, A-L)
  Middle Market (Chelsea's Team)
  [email protected]
  (321) 587-4259
Sandra Schmidt
  Assistant Underwiter (Trainee)
  Middle Market (Chelsea's Team)
  [email protected]
  (321) 587-4285
Sarah Cadle - Division Leader
  Personal Lines Leader/VP
  Personal Lines
  [email protected]
  (321)-527-2192
Stacey Arrendondo
  Account Manager
  Personal Lines
  [email protected]
  (772) 226-5647
Staci Paro
  Operations Representative
  Personal Lines
  [email protected]
  (978) -548-3747
Susie Lopez
  Sr. Assistant Underwriter
  Middle Market (Paul's Team)
  [email protected]
  (407) 660-5912
Susie Lopez
  Sr. Assistant Underwriter (Servicing #'s, A-J)
  Middle Market (Augusta's Team)
  [email protected]
  (407) 660-5912
Vanessa Diehl
  Assistant Underwriter (R-Z)
  Middle Market (Brian's Team)
  [email protected]
  (407) 660-5900
Wendy McCoy
  Assistant Underwiter (Servicing K-Z)
  Middle Market (Augusta's Team)
  [email protected]
  (321) 587-4278
Yedila Pereda
  Sr. Assistant Underwriter (Renewals #'s-E)
  Middle Market (Augusta's Team)
  [email protected]
  (321) 527-2191
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Small Commercial
Insurance

Florist Insurance

Target Markets (under $20k premium)

View Carrier Listing

Class of Business (Not all Inclusive)

Artisan/Trade Contractors (NO GC's)
Auto Repair/Garages
Bakeries
Beauty Salons/Barber Shops
Builder's Risk - Commercial & Residential
Delicatessens
Distributors/Wholesalers
Doctors/Physicians Offices
Electrical Contractors
Florists
Landscape/Lawn Maintenance
Law Firms (excluding Professional)
Lessors Risk — Building Owners
Manufacturers
Offices
Restaurants
Retail / Stores / Chains
Religious Institutions
Shopping Centers
Technology

Lines of Business

Auto
Bonds
BOP
Builder's Risk
Equipment Breakdown (Monoline or Package)
Excess GL/Auto/Property/Flood
Flood
General Liability (Monoline or Package)
Inland Marine (Monoline or Package)
Liquor Liability (Monoline or Package)
Professional Liability incl. Mgmt. Liability/Cyber/D&O/E&O/Fiduciary/Crime
Umbrella (Monoline or Package)
Workers' Compensation

Halcyon Underwriters Business Development Manager can provide you with more details on the Commercial Lines Department. Please e-mail our marketing department at [email protected].

Middle Market
Insurance

Target Markets (under $20k premium)

View Carrier Listing

Class of Business (Not all Inclusive)

Artisan/Trade Contractors
Banks / Financial Institutions
Builder’s Risk — Lessors Risk — Building Owners
Country Clubs / Golf Courses
Distributors / Wholesalers
Electrical Contractors
Food Distributors
General Contractors
Heating & A/C Contractors
Hospitals

Landscape/Lawn Maintenance
Law Firms (excluding Professional)
Lessors Risk — Building Owners
Manufacturers
Offices
Restaurants
Retail / Stores / Chains
Religious Institutions
Shopping Centers
Technology

Lines of Business

Auto (Monoline or as Fleet)
Bonds
Builders Risk
Earthquake / DIC
Equipment Breakdown (Monoline or Package)
Excess GL / Auto / Property / Flood
Flood
General Liability (Monoline or Package)
Inland Marine (Monoline or Package)
Liquor Liability (Monoline or Package)
Products Liability
Professional Liability including Management Liability / Cyber / D&O / E&O / Fiduciary / Crime
Property (Monoline or Package)
Railroad Protective Liability
Umbrella (Monoline or Package)
Workers Compensation (Monoline or Package)

Halcyon Underwriters Business Development Manager can provide you with more details on the Commercial Lines Department. Please e-mail our marketing department at [email protected].

 

Success Lists

The Halcyon Success Lists is a small sampling of our monthly new business production in each department. Please contact us if you have any questions at [email protected]

  • Middle Markets
  • Small Business
  • Personal Lines
Middle Markets

 

2026
Year to Date
2025
Year to Date
2024
Year to Date
2023
Year to Date
2022
Year to Date
2021
Year to Date
2020
Year to Date
2019
Year to Date
2018
Year to Date

Small Business

2024
Year to Date
2023
Year to Date
2022
Year to Date
2021
Year to Date
2020
Year to Date

Personal Lines

2024
Year to Date

Supplemental
Forms

 Broker of Record – Letter of Assignment
 Named Insured Chart
 LRO Supplemental Application
 No Known Loss Certification
 Builder’s Risk Application

International Partners

Auto Trends

  • Travelers – 2022 Auto Trends
  • Chubb – 2022 Auto Trends

Training On Demand

Halcyon Workshop: How to Quote Cyber?

Payment Address

Halcyon Underwriters’ Lockbox:
Bridge Specialty Group – SE Region
PO Box 931978
Atlanta, GA 31193-1978

 

Overnight Payment Address

Lockbox Services 931978
Attn: Bridge Specialty Group – SE Region
3585 Atlanta Avenue
Hapeville GA 30354-1705

Upcoming Events

There are no current upcoming events, please check back soon.

Insurance Journal

New Law Requires Insurance Rate Filings in Oklahoma to Undergo Review Process
Thu, 14 May 2026 08:15 pm
Oklahoma Governor Kevin Stitt this week signed a bill that gives the insurance department the authority to review insurance rate changes before they can go into effect. Under House Bill 3781, all rates in competitive markets shall be filed 30 …
Read More
El Niño Odds Rise as Storm and Crop Threats Intensify Globally
Thu, 14 May 2026 06:35 pm
The odds are rising that a weather-roiling El Niño will emerge in the next few months and strengthen through the year, threatening global crop supplies, altering storm patterns and pushing temperatures toward record highs. There is an 82% chance El …
Read More
Newsom’s California Budget Bolstered by Extra Cash from AI Boom
Thu, 14 May 2026 06:00 pm
California Gov. Gavin Newsom unveiled a revised budget that shows no deficit for this year and next, as the state draws another boost from the technology and artificial-intelligence boom. The budget proposal released Thursday shows revenues that are $16.5 billion …
Read More
Billionaire Boehly’s Allies Donated Heavily to Kansas Insurance Regulator
Thu, 14 May 2026 04:55 pm
Todd Boehly and dozens of his associates contributed more than $300,000 to the Kansas insurance commissioner’s gubernatorial campaign, weeks before her office helped one of the billionaire’s companies win a delay of new capital rules. A slew of Boehly’s companies, …
Read More
People Moves: Premier Group Insurance Announces Leadership Transition
Thu, 14 May 2026 04:51 pm
As Premier Group Insurance (PGI) surpasses the $1 billion written premium milestone, the organization is making a clear and deliberate statement about its future. Alongside this achievement, Denver, Colorado-based PGI is unveiling a two-year leadership transition plan designed to position …
Read More
Howden Acquires Indiana-Based Cybeta
Thu, 14 May 2026 04:11 pm
Howden announced it has acquired the intellectual property assets of Cybeta, a leading cyber data and analytics provider. The acquisition enables Howden to provide clients with faster, more precise insight into cyber risk, supporting better underwriting, placement, and claims outcomes. …
Read More
Ohio Man Sued for Alleged Model Train Scam
Thu, 14 May 2026 04:05 pm
Ohio Attorney General Dave Yost is suing a Brecksville man accused of taking consumers’ money for collectible model trains that he never delivered. The lawsuit, filed in Cuyahoga County Common Pleas Court, alleges that Chase D. Wheeler operated Chase’s Train …
Read More
People Moves: Alliant Insurance Services Adds John Montague to Midwest Benefits Team
Thu, 14 May 2026 03:59 pm
John Montague joined Alliant Insurance Services as vice president within its employee benefits group. Based in Minneapolis, Minnesota, Montague has more than 30 years of industry experience spanning the provider, payer, and patient landscapes with a focus on the delivery …
Read More
Florida’s Ailing $6 Billion Rail Line Has Debt Vultures Circling
Thu, 14 May 2026 03:26 pm
It’s becoming clearer by the day that Brightline, the struggling Florida private railroad, is shaping up to rank among the biggest municipal-bond restructurings ever, alongside the likes of Puerto Rico and Detroit. But that’s where any clarity around the future …
Read More
NCCI: Workers’ Comp Calendar Year Combined Ratio at 91; Accident Year CR 102
Thu, 14 May 2026 02:59 pm
U.S. workers’ compensation net written premium decreased 0.2% in 2025, according to the National Council on Compensation Insurance (NCCI). NCCI reported that while the calendar year 2025 combined ratio for workers’ compensation is 91 (compared with 86 the prior year), …
Read More
Shepherd Insurance Expands Florida Footprint With Arnold Agency Acquisition
Thu, 14 May 2026 02:49 pm
Indiana-headquartered Shepherd Insurance, ranked as one of the largest groups of independent agencies, has acquired Arnold Insurance in southwest Florida, the company announced. The partnership will keep the Arnold team in place while giving access to Shepherd’s broader carrier relationships …
Read More
Brookfield Merges Insurance Unit as Flatt’s Overhaul Takes Hold
Thu, 14 May 2026 02:03 pm
Brookfield Corp. is merging its shares with those of its insurance business as the firm pushes ahead with plans to transform itself into an investment-led insurer. The merger of the parent company and the insurance business will improve Brookfield Corp.’s …
Read More
Alex Murdaugh’s Murder Conviction Tossed on Clerk Interference
Thu, 14 May 2026 01:42 pm
Richard Alexander Murdaugh, the disbarred South Carolina attorney found guilty in 2023 of murdering his wife and son, won his bid Wednesday to overturn his conviction and get a new trial over comments the county clerk made to jurors. The …
Read More
AM Best Downgrades Credit Ratings of Arrow Mutual of Massachusetts
Thu, 14 May 2026 01:37 pm
AM Best has downgraded the credit ratings of Massachusetts-based workers’ compensation carrier Arrow Mutual Liability Insurance Co. The ratings firm downgraded the Financial Strength Rating to B++ (Good) from A- (Excellent) and the Long-Term Issuer Credit Rating to “bbb+” (Good) …
Read More
Denver Airport Security Missed Trespasser Killed By Plane on Runway
Thu, 14 May 2026 01:31 pm
Workers at Denver airport missed a security breach by a man who scaled a perimeter fence and crossed a runway where he was hit and killed in a fiery collision by a plane with 231 people on board, authorities said …
Read More
South Florida Wildfires Have Burned Thousands of Acres
Thu, 14 May 2026 01:18 pm
A pair of South Florida wildfires that torched thousands of acres in the Everglades over the weekend spread Monday as fire crews worked to contain them. The Florida Forest Service posted on Facebook that the growing fires were producing smoky …
Read More
California Attorney General Looking into FIFA World Cup Ticketing Practices
Thu, 14 May 2026 01:14 pm
California Attorney General Rob Bonta is looking into what he says are reports of misleading ticketing practices for the 2026 FIFA World Cup that are potential violations of California law. Bonta sent a letter to FIFA raising concerns about ticketing …
Read More
Markets/Coverages: AXA XL Starts Prevention-Focused Business Unit; Markel Adds New Media, Entertainment Offerings
Thu, 14 May 2026 01:08 pm
AXA XL announced the creation of a new Business Unit dedicated to prevention. The new unit, led by Global Chief Underwriting Officer Libby Benet, will accelerate the development and reach of AXA XL’s risk consulting capabilities and prevention services. The …
Read More
New York Hopes Captives Can Lower Affordable Housing Insurance Costs
Thu, 14 May 2026 12:52 pm
New York State is providing financial assistance to a captive insurer and taking other steps to advance this form of self-insurance as part of an effort to lower insurance costs for operators of affordable housing. The state has made a …
Read More
Tesla Premiums Soared in 2025 With Loss Ratios Worse Than Industry
Thu, 14 May 2026 12:49 pm
While auto insurance leaders reported premium growth percentages in the single digits last year, with sprinters like Progressive and Root up in the low-to-mid teens, premiums at Tesla’s insurance operations skyrocketed 40.7%, according to a new analysis. S&P Global Market …
Read More
People Moves: Ariel Re Taps Gallagher Re’s Sammons as Active U/W of Syndicate 2006; McLarens Appoints 2 Senior Leaders in Middle East
Thu, 14 May 2026 12:40 pm
This edition of International People Moves details appointments at Ariel Re and McLarens. A summary of these new hires follows here. Ariel Re Taps Gallagher Re’s Sammons as Active Underwriter of Syndicate 2006 Ariel Re, the Bermuda-based reinsurer, announced the …
Read More
IMA Financial Group Completes Equity Recapitalization
Thu, 14 May 2026 12:31 pm
Insurance brokerage IMA Financial Group, Inc. announced the completion of an equity recapitalization transaction. Oak Hill Capital and New Mountain Capital are each taking minority positions, with additional participation from HarbourVest Partners and a select group of prominent institutional co-investors. …
Read More
Judge Says Cannot ‘Rubber Stamp’ $1.5 Million Musk-SEC Deal
Thu, 14 May 2026 11:40 am
A federal judge cited “red flags” about a proposed $1.5 million deal between Elon Musk and the Securities and Exchange Commission to end the agency’s lawsuit alleging the world’s richest person waited too long in 2022 to reveal his growing …
Read More
US Efforts to End Iran War Stumble as Ship Seized Near UAE
Thu, 14 May 2026 11:00 am
US efforts to end the war with Iran were dealt a setback after a commercial vessel was apparently seized by unauthorized personnel near the United Arab Emirates, increasing uncertainty over control of the critical Strait of Hormuz. The ship, whose …
Read More
Viewpoint: Why Speedy Payouts Matter in EU Plan to Close Insurance Protection Gap
Thu, 14 May 2026 09:18 am
Executive summary: With plans for an EU natural disaster insurance fund in the works, EIP’s founder and CEO Ross Sinclair explores the need to improve the speed of the payout process as an essential part of building climate resilience. As …
Read More
From AirTags to AI Nudification: The Growing Toolkit of Technology-Facilitated Abuse
Thu, 14 May 2026 09:05 am
It’s hard to overstate the impact that artificial intelligence has had since the release of generative AI platforms such as ChatGPT just three years ago. While they have led to countless advances in how we live and work, they have …
Read More
Dallas Exurb Hits Pause on Data Centers in Rare Texas Rebuke
Thu, 14 May 2026 08:00 am
A small Texas county outside Dallas approved a one-year moratorium on new data center and energy storage developments, pushing back against the growing number of large-scale projects fueling the artificial-intelligence boom across the state. Hill County had been approached by …
Read More
Louisiana Officials Agree to $4.8M Settlement in Death of Black Motorist
Thu, 14 May 2026 06:04 am
Louisiana officials have agreed to a tentative $4.8 million settlement with the family of Ronald Greene, a Black motorist who died during a violent 2019 roadside arrest carried out by five white officers, two people with knowledge of the agreement …
Read More
Odey Settles Sexual Assault Cases Ahead of London Trial
Thu, 14 May 2026 05:10 am
Hedge fund boss Crispin Odey has settled a handful of personal injury claims brought by women claiming sexual assault. Odey bought an end to the claims ahead of a London trial due to start next month, according to a lawyer …
Read More
The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
Thu, 14 May 2026 05:05 am
You’d have to roll back the calendar a few decades to find a time when competitive moves by the nation’s biggest auto and home insurer were described with the phrase, “The big dog is off the porch.” Still, against the …
Read More

FAQS

HOW DO I UPDATE MY EFT AND DIRECT DEPOSIT INFORMATION?

Download the Bridge Specialty Group (BSG) ACH authorization form:
https://halcyonuw.com/ach-payment-authorization-for-insurance-commission-2/ 

Send to the BSG Accounting Team:
Tyler Christie, Account Receivable Lead: [email protected]

HOW DO I OBTAIN THE PRODUCER CODE FOR OUR AGENCY LOCATION?

Send an email to [email protected].

    HOW CAN I UPDATE MY AGENCY CONTACT INFORMATION?

    Send an email to [email protected] and give us all your new contact information.

    Consider whether the update should include the primary agency contact with email address AND/OR an updated accounting contact name with email address.  

    PAYMENT INSTRUCTIONS:

    Epay:
    https://bridgesoutheast.epaypolicy.com/ 

    Lockbox Payments:
    Bridge Specialty Group – SE Region
    PO Box 931978
    Atlanta, GA 31193-1978

    Overnight Payments:
    Lockbox Services 931978
    ATTN: Bridge Specialty Group – SE Region
    3585 Atlanta Avenue
    Hapeville, GA 30354-1978

     

    WHEN ARE COMMISSIONS PAID?
    Commissions are deposited on the 10th business day of each month.
    If you have any accounting questions, please email us at [email protected].

    Claims

    Reporting


    If you have any problems or concerns please contact Halcyon Underwriters.


    Report A Claim


    AIG: To inquire about a U.S. claim: (877) 802-5246
    Report A Claim

    AIG Private Client Group - Personal Lines
    Report A Claim


    Fireman’s Fund Insurance Company is now integrated into Allianz Global Corporate & Specialty (AGCS). This consolidation means that current Fireman’s Fund policyholders and their brokers will benefit from the same focused insurance offerings, but with the added bonus of Allianz’s global reach and infrastructure.

    Update: Eff 4/1/17 - Fireman's Fund Personal Lines Inquiries number to call is (800) 945-7461. Email Inquiries effective 4/1/17 will be [email protected] for any former fireman's fund policy.

    Allianz Key Contact Information
    To report a New Claim: [email protected]
    Or call: 1-888-347-3428
    All other claims services: 1-800-870-8857

    Report A Claim


    Report A Claim

    Business Auto Claim: Call 1-800-897-4865


    Report A Claim


    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    For claims information or to file a claim contact Braishfield
    Phone: (888) 335-6615
    Email: [email protected]

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim:
    Email Reporting: [email protected]
    First Notices Phone: (803) 735-0672
    First Notices Fax: (855) 285-1165

    Report A Claim

    Coterie


    Report A Claim

    Report A Claim

    Email: [email protected]

    Peninsula Insurance Bureau
    2842 Lent Road
    Apopka, Florida 32712

    Phone: (407) 880-1100
    Fax: (407) 880-1102
    Email: [email protected]

    Dual Flood & Home

    Report A Claim

    Report A Claim

    Report A Claim

    Fireman's Fund is now part of Allianz Global.

    Please select "Allianz Global Corporate & Specialty" to file a claim.

    FFVA Mutual Logo

    Report A Claim

    Report A Claim

    Report A Claim

    Report A Claim

    Claims Hotline: (888) 639-2567
    Fax: (570) 825-0611
    Email: [email protected]

    Report A Claim

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    Report A Claim

    Phone: (800) 466-9165
    Fax: (201) 729-1010
    Email: [email protected]

    Report A Claim


    Report A Claim

    Report A Claim

    For your claim reporting needs, you can report your claim by phone by calling (800) 362-0000. You can also email the loss notice to: [email protected] or fax it to (800) 329-3297

    Once the claim is reported, please send any correspondence related to this claim, with reference to the claim number by mail, email or fax to be added to our claim file:

    Mail: PO Box 515097 Los Angeles, CA 90051
    Email: [email protected]
    Fax: (888) 268-8840

    Report A Claim

    Report A Claim

    For your claim reporting needs, please contact Kathy Souhlaris at [email protected]

    Report A Claim


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    Report A Claim

    Report A Claim

    Phone: (914) 381-4286
    Email: [email protected]

    Report A Claim

    Report A Claim

    Safeco Claims Contact Center - Call Directly at (800) 332-3226 to report a claim 24 hours/7 days a week.

    Report A Claim

    Fax: (770) 836-8563
    Email: [email protected]

    Report A Claim

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    Claims

    Phone: 1.855.782.7725
    Email: [email protected]

    Report A Claim

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    Phone: (888) 480-1853
    Fax: (888) 551-2982
    Email: [email protected]

    Real Estate Professional
    Report A Claim
    Cyber
    Report A Claim
    Architects & Engineers
    Report A Claim

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    Newsletters

    • Previous Years
    2021
    First Quarter
    Second Quarter
    Third Quarter
    Fourth Quarter
    2020
    First Quarter
    Second Quarter
    Third Quarter
    Fourth Quarter

    Personal Lines

    Guidlines/Forms


    Surplus Lines Diligent Effort Form
    Supplemental Named Insured Questionnaire

    Guidelines

    AIG Guidelines Current

    Marketing - Auto

    AIG Auto Experience a Difference
    Auto Brochure
    Auto Coverage Summary
    Auto Packet
    Cash Settlement Brochure

    Marketing - Equipment Breakdown

    AIG Equipment Breakdown Coverage Summary

    Marketing - Excess

    AIG Excess
    AIG Personal Excess Coverage Summary

    Marketing - Home

    AIG Home Credits List
    AIG Homeowners Coverage Summary
    AIG Homeowners
    AIG PCGHomeowners
    Fraud Brochure
    Fraud
    Household Safeguard Brochure

    Marketing - Misc.

    AIG PCGPrivate Collections Brochure
    Claims Service

    Questionnaires

    Equine Questionnaire
    FL PIP Form
    PCHO – SHC FL (11-10) Sinkhole Coverage Extension Florida
    PCHO – WHC (8-00) Wind or Hail Exclusion
    PEL FL UM Select-Reject Form
    Request to Exclude Contents Coverage
    Request to Exclude Windstorm and Hail Coverage
    UM Form
    Work Comp App

    Misc.

    Understanding Our Yacht Wind Strategy

    Guidelines

    Chubb - Florida Wind Strategy
    Flood Eligibility Guidelines
    Lead With Chubb
    Why Chubb
    Chubb – Market Trends 2022: Key Facts
    Chubb – Market Trends 2022: Action Sheet

    Marketing - Auto

    Chubb – Auto Trends
    Chubb – Auto Comparison
    Chubb – Auto Testimonial
    Chubb - Auto Top 10
    Chubb - Auto
    Chubb – Young Drivers
    Chubb – Auto Testimonial 2
    Chubb – Collector Car Testimonial
    Chubb Mobile App

    Marketing - Cyber

    Chubb Cyber Solutions

    Marketing - Employment Practices

    EPLI FAQ’s
    EPLI

    Marketing - Equipment Breakdown

    Chubb – Equipment Breakdown Brochure

    Marketing - Excess Liability

    Chubb – Excess Marketing
    Chubb – Excess Sell Sheet

    Marketing - Flood

    Chubb – Benefits of Chubb Flood vs NFIP Brochures
    Chubb Excess Flood FAQ
    FL Chubb Excess Flood Application 16
    FL Chubb Primary Flood Application 16

    Marketing - Homeowners

    Chubb – Comparison
    2022 Construction Costs
    Chubb – HO Testimonial
    Chubb – HO Testimonial 2
    Chubb – HO Testimonial 3
    Chubb – HO Top Ten
    Homeowners - Marketing
    Homeowners - Heat Sensors FAQ

    Marketing - Passport 360

    Chubb – Passport 360 E Brochure
    Chubb – Passport 360 Agent FAQ
    Passport Options

    Marketing - Valuable Articles

    Chubb – VAC

    Marketing - Yacht/Watercraft

    Chubb – Boaters: Coming Out of Lay-Up Guide

    Misc.

    Account Bill – FAQ
    ADT Custom Home Services
    Family Protection
    Chubb – HO Credits
    Fire Claims - Case Studies

    Supplementals

    California Location Check Request Template
    Chubb Flood Excess App
    Chubb Flood Primary App
    Chubb UM Form
    Chubb UM Form – Excess
    Chubb VA Profile
    EPLI Questionnaire
    No Loss Letter
    Passport Enrollment Form

    Caribbean Homeowners

    Caribbean Homeowners Application Form

    Flood

    DUAL Private Primary Flood Program
    DUAL Excess Flood Application
    Flood Policy

    Yacht

    Dual High Value Yacht App
    Dual Recreational Vessel App
    Yachts Marketing Sheet

    Forms

    Blank PIP Form
    Blank UM Form

    Misc.

    Homeowners Quick Reference Guide

    Forms

    Safeco Watercraft Quick Quote Form
    UM Form w NS Form
    XS UM Rejection Form
    Safeco Classic Car Quote Form
    Safeco Motorcycle Quote Form
    Safeco RV Quote Form
    Safeco Watercraft Quote Application

    Guidelines

    Auto Guidelines
    Motorcycle Guidelines
    Umbrella Guidelines
    Watercraft Guidelines

    PMT Forms

    EFT Form
    Safeco CC Form

    Misc.

    Loss of Use Coverage
    Mobile App with Claim Capabilities
    New Express Estimating
    Right Track FAQ’s
    Roadside Assistance
    Safeco Coverage Levels
    New Digital Enhancements Drive Results
    Safeco Specialty Products
    Safeco Specialty Essentials
    A Tale of Two Classic Cars

    Forms

    TIC EFT Enrollment
    TIC RCC Form
    Travelers UM Form
    XS UM Form

    Marketing - Auto

    2022 Auto Trends

    Marketing - Home

    2022 Home Trends

    Guidelines

    Auto Guidelines
    Umbrella Guidelines

    Misc.

    Access your Travelers account with MyTravelers®
    Discounts Quantum 2.0
    Roadside vs Premier Roadside Assistance

    Staff Directory

    Adele Brennan
      Personal Lines Director
      Personal Lines
      [email protected]
      (978) 548-3763
    Allison Shaievitz
      Operations Representative
      Personal Lines
      [email protected]
      (305) 728-7796
    Andrea Boswell
      Operations Assistant / Receptionist
      Marketing & Operations
      [email protected]
      (321) 587-4271
    Augusta Godinho - Team Leader
      Sr. Production Underwriter/VP
      Middle Market (Augusta's Team)
      [email protected]
      (407) 660-5905
    Brian Polino - Team Leader
      Managing Director/EVP
      Middle Market (Brian's Team)
      [email protected]
      (321) 527-2198
    Brittany Pearson
      Accounting & Finance Associate
      Accounting
      [email protected]
      (321) 527-2189
    Chelsea Thoms - Team Leader
      Production Underwriter
      Middle Market (Chelsea's Team)
      [email protected]
      (321) 587-4264
    Cindy Kelly
      Operations Supervisor
      Personal Lines
      [email protected]
      (978) 548-3757
    Cindy Smith - Division Leader
      Operations Leader
      Marketing & Operations
      [email protected]
      (321) 527-2180
    Cinnamon Sanjurjo
      Assistant Underwriter
      Personal Lines
      [email protected]
      (321) 587-4276
    Deidre Barnecott
      Assistant Underwriter (E-K)
      Middle Market (Brian's Team)
      [email protected]
      (321) 587-4275
    Deirdre Sanford - Division Leader
      Small Business Leader / VP
      Small Business
      [email protected]
      (407) 660-5901
    Devin Osborne - Team Leader
      Production Underwriter
      Middle Market (Devin's Team)
      [email protected]
      (321) 527-2196
    Elizabeth Woods
      Assistant Underwriter (R-Z)
      Small Business
      [email protected]
      (407) 660-5917
    Erin McKenna
      Account Manager
      Personal Lines
      [email protected]
      (978) 548-3768
    Eva Cruzada
      Sr. Assistant Underwriter
      Middle Market (Paul's Team)
      [email protected]
      (407) 660-5908
    Felisa Deutscher
      Assistant Account Manager
      Personal Lines
      [email protected]
      (978) 743-7301
    Francis Willmore
      Assistant Underwriter (L-Q)
      Middle Market (Brian's Team)
      [email protected]
      (321) 527-2182
    Greg Costas
      Operations Representative
      Personal Lines
      [email protected]
      (772) 257-7994
    Gunter Munoz
      Assistant Underwriter (Renewals F-O)
      Middle Market (Augusta's Team)
      [email protected]
      (321) 587-4281
    Heleina Correa
      Sr. Assistant Underwriter
      Middle Market (Devin's Team)
      [email protected]
      (321) 527-2185
    Jennifer Eick
      Asst. Production Underwriter
      Small Business
      [email protected]
      (321) 527-2193
    Jenny Piccard
      Assistant Underwriter
      Personal Lines
      [email protected]
      (407) 215-4796
    Jill Biega - Division Leader
      Accounting & Finance Leader
      Accounting
      [email protected]
      (407) 660-5904
    Juliana Losardo
      Sr. Assistant Underwriter (Renewals P-Z)
      Middle Market (Augusta's Team)
      [email protected]
      (407) 660-5914
    Katey Andrews
      Assistant Underwriter (D-J)
      Small Business
      [email protected]
      (321) 587-4279
    Kara Carrier
      Account Manager
      Personal Lines
      [email protected]
      (772) 226-5546
    Kyle Cogburn
      Assistant Underwriter (#'s, A-D)
      Middle Market (Brian's Team)
      [email protected]
      (321) 527-2183
    Larissa Shakespeare
      Asst. Production Underwriter
      Middle Market (Brian's Team)
      [email protected]
      (407) 660-5913
    Laura Ducharme
      Sr. Personal Lines Underwriter
      Personal Lines
      [email protected]
      (321) 527-2195
    Lauren Kovacsik
      Personal Lines Underwriter
      Personal Lines
      [email protected]
      (407) 660-5919
    Lisa Catineau
      Personal Lines Underwriter
      Personal Lines
      [email protected]
      (321) 527-2188
    Luciano Sanfilippo
      Assistant Underwiter (Trainee)
      Middle Market (Brian's Team)
      [email protected]
      (321) 587-4282
    Maday Senespleda
      Sr. Assistant Underwriter (K-Q)
      Small Business
      [email protected]
      (407) 660-9468
    Marisa Jackson
      Sr. Account Manager
      Personal Lines
      [email protected]
      (978) 548-3793
    Michael Carolan
      Business Development Leader
      Marketing & Operations
      [email protected]
      (321) 257-0250
    Noelle Srour
      Assistant Underwriter
      Personal Lines
      [email protected]
      (407) 660-5918
    Paige Shaw
      Sr. Assistant Underwriter (#'s, A-C)
      Small Business
      [email protected]
      (321) 587-4269
    Samadur Rahman
      Financial Operations Review Analyst
      Accounting
      [email protected]
      (407) 215-4790
    Samantha Cardillo
      Assistant Underwriter (#'s, A-L)
      Middle Market (Chelsea's Team)
      [email protected]
      (321) 587-4259
    Sandra Schmidt
      Assistant Underwiter (Trainee)
      Middle Market (Chelsea's Team)
      [email protected]
      (321) 587-4285
    Sarah Cadle - Division Leader
      Personal Lines Leader/VP
      Personal Lines
      [email protected]
      (321)-527-2192
    Stacey Arrendondo
      Account Manager
      Personal Lines
      [email protected]
      (772) 226-5647
    Staci Paro
      Operations Representative
      Personal Lines
      [email protected]
      (978) -548-3747
    Susie Lopez
      Sr. Assistant Underwriter
      Middle Market (Paul's Team)
      [email protected]
      (407) 660-5912
    Susie Lopez
      Sr. Assistant Underwriter (Servicing #'s, A-J)
      Middle Market (Augusta's Team)
      [email protected]
      (407) 660-5912
    Vanessa Diehl
      Assistant Underwriter (R-Z)
      Middle Market (Brian's Team)
      [email protected]
      (407) 660-5900
    Wendy McCoy
      Assistant Underwiter (Servicing K-Z)
      Middle Market (Augusta's Team)
      [email protected]
      (321) 587-4278
    Yedila Pereda
      Sr. Assistant Underwriter (Renewals #'s-E)
      Middle Market (Augusta's Team)
      [email protected]
      (321) 527-2191

    Small Commercial
    Insurance

    Florist Insurance

    Target Markets (under $20k premium)

    View Carrier Listing

    Class of Business (Not all Inclusive)

    Artisan/Trade Contractors (NO GC's)
    Auto Repair/Garages
    Bakeries
    Beauty Salons/Barber Shops
    Builder's Risk - Commercial & Residential
    Delicatessens
    Distributors/Wholesalers
    Doctors/Physicians Offices
    Electrical Contractors
    Florists
    Landscape/Lawn Maintenance
    Law Firms (excluding Professional)
    Lessors Risk — Building Owners
    Manufacturers
    Offices
    Restaurants
    Retail / Stores / Chains
    Religious Institutions
    Shopping Centers
    Technology

    Lines of Business

    Auto
    Bonds
    BOP
    Builder's Risk
    Equipment Breakdown (Monoline or Package)
    Excess GL/Auto/Property/Flood
    Flood
    General Liability (Monoline or Package)
    Inland Marine (Monoline or Package)
    Liquor Liability (Monoline or Package)
    Professional Liability incl. Mgmt. Liability/Cyber/D&O/E&O/Fiduciary/Crime
    Umbrella (Monoline or Package)
    Workers' Compensation

    Halcyon Underwriters Business Development Manager can provide you with more details on the Commercial Lines Department. Please e-mail our marketing department at [email protected].